Phone appointment scheduling service - Aquara
Phone appointment scheduling service
Do you need to manage your account?
Make an appointment
And should you need to speak to one of our customer service representatives, you can make a phone appointment with them.
To make an appointment, you will first have to select the day and time that best matches your availability.
or if you prefer...
On the day of the appointment you will need...
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Personal ID
In order to complete the procedure we will ask you for your identity document: DNI, NIE or NIF.
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Invoice
If your inquiry is related to a payment, invoice or contract.
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Authorisation
If you are not the account holder, we will need the document authorising you to act on their behalf.
Will you be contracting new services?
Check the documentation required for new supply connections.
Avoid unnecessary travel
The benefits of making an appointment with us...
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Telephone appointment
Schedule a phone appointment and our customer service teams will call
you back so you don't have to travel. You can handle most account
procedures over the phone, for example:
- Supply connections
- Service cancellations
- Bill payments or service suspensions
business
Visit our offices!
We can assist you at our offices. For procedures that require special
attention, we provide services in person at our offices. Schedule a
visit to your local office for the following:
- New supply network installations
- Situations of financial vulnerability and support schemes
- Resolution of fraud cases
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Video-interpreting service in Spanish sign language (LSE)
Request to schedule a videoconference with a Spanish sign language (LSE)
interpreter .
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We call you back with out interpreter
We offer a Service of simultaneos translation within 14 languages.
phone
Nous vous rappelons sans interprète
Nous offrons un service de traduction simultanée dans 14 langues.