Customer service hours:
Monday to Friday, from 8 am to 9 pm.
Incidents 24 h
900 330 028
Customer service hours:
Available 24 hours a day, 365 days a year
Telephone readings
900 814 138
To facilitate your meter reading, please call us at this number, available 24 hours a day. Please provide your contract number (visible on the reading notice or in the header of the reading).
Customer service hours:
Available 24 hours a day, 365 days a year
Whatsapp
628797258Abre aplicación Whatsapp en nueva ventana
Use this phone for inquiries or business transactions.
Customer service hours:
From 8 am to 9 pm
Prior appointment
You can decide when you would like us to contact you so we can help with any account-related procedures.
On the day of the appointment you will need...
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Personal ID
In order to complete the procedure we will ask you for your identity
document: DNI, NIE or NIF.
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Invoice
If your inquiry is related to a payment, invoice or contract.
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Authorisation
If you are not the account holder, we will need the document authorising
you to act on their behalf.